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Sales, Mid

vs.

Customer Success, Mid

Focus Time

41% more Focus time vs. Sales, Mid

Sales, Mid

16.6 hr

Customer Success, Mid

23.5 hr

Meetings

43% less Meetings vs. Sales, Mid

Sales, Mid

10.8 hr

Customer Success, Mid

7.5 hr

Fragmented Time

47% less Fragmented time vs. Sales, Mid

Sales, Mid

6.3 hr

Customer Success, Mid

4.3 hr

One-on-One Meetings

100% less One-on-One vs. Sales, Mid

Sales, Mid

0.5 hr

Customer Success, Mid

0.3 hr

Adhoc Meetings

61% less Adhoc meetings vs. Sales, Mid

Sales, Mid

2.5 hr

Customer Success, Mid

1.6 hr

Team sync Meetings

22% less Team syncs vs. Sales, Mid

Sales, Mid

2.3 hr

Customer Success, Mid

1.9 hr

External Meetings

447% less External meetings vs. Sales, Mid

Sales, Mid

1.4 hr

Customer Success, Mid

0.3 hr

Other Related Benchmarks

Customer Success, Executive vs. Sales, Executive

Customer Success, Director vs. Sales, Director

Customer Success, Entry vs. Sales, Entry

Customer Success, Manager vs. Sales, Manager

Customer Success, Senior vs. Sales, Senior