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Sales, Director

vs.

Customer Success, Director

Focus Time

8% less Focus time vs. Sales, Director

Sales, Director

11.0 hr

Customer Success, Director

10.2 hr

Meetings

3% more Meetings vs. Sales, Director

Sales, Director

15.9 hr

Customer Success, Director

16.3 hr

Fragmented Time

5% more Fragmented time vs. Sales, Director

Sales, Director

6.2 hr

Customer Success, Director

6.5 hr

One-on-One Meetings

40% more One-on-One vs. Sales, Director

Sales, Director

1.4 hr

Customer Success, Director

1.9 hr

Adhoc Meetings

4% less Adhoc meetings vs. Sales, Director

Sales, Director

3.8 hr

Customer Success, Director

3.7 hr

Team sync Meetings

28% more Team syncs vs. Sales, Director

Sales, Director

2.4 hr

Customer Success, Director

3.1 hr

External Meetings

62% less External meetings vs. Sales, Director

Sales, Director

2.5 hr

Customer Success, Director

1.6 hr

Other Related Benchmarks

Customer Success, Executive vs. Sales, Executive

Customer Success, Entry vs. Sales, Entry

Customer Success, Manager vs. Sales, Manager

Customer Success, Senior vs. Sales, Senior

Customer Success, Mid vs. Sales, Mid