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Operations, Mid
vs.
Customer Support, Mid
Focus Time
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17% more Focus time vs. Operations, Mid
Operations, Mid
20.1 hr
23.5 hr
Meetings
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27% less Meetings vs. Operations, Mid
Operations, Mid
9.5 hr
7.5 hr
Fragmented Time
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32% less Fragmented time vs. Operations, Mid
Operations, Mid
5.6 hr
4.3 hr
One-on-One Meetings
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47% less One-on-One vs. Operations, Mid
Operations, Mid
0.4 hr
0.3 hr
Adhoc Meetings
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61% less Adhoc meetings vs. Operations, Mid
Operations, Mid
2.5 hr
1.6 hr
Team sync Meetings
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23% less Team syncs vs. Operations, Mid
Operations, Mid
2.4 hr
1.9 hr
External Meetings
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47% less External meetings vs. Operations, Mid
Operations, Mid
0.4 hr
0.3 hr
Other Related Benchmarks
Customer Support, Executive vs. Operations, Executive
Customer Support, Director vs. Operations, Director
Customer Support, Entry vs. Operations, Entry