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Operations, Senior

vs.

Customer Support, Senior

Focus Time

1% more Focus time vs. Operations, Senior

Operations, Senior

17.9 hr

Customer Support, Senior

18.1 hr

Meetings

8% less Meetings vs. Operations, Senior

Operations, Senior

10.6 hr

Customer Support, Senior

9.9 hr

Fragmented Time

11% less Fragmented time vs. Operations, Senior

Operations, Senior

6.1 hr

Customer Support, Senior

5.5 hr

One-on-One Meetings

10% less One-on-One vs. Operations, Senior

Operations, Senior

0.6 hr

Customer Support, Senior

0.5 hr

Adhoc Meetings

38% less Adhoc meetings vs. Operations, Senior

Operations, Senior

2.7 hr

Customer Support, Senior

2.0 hr

Team sync Meetings

2% less Team syncs vs. Operations, Senior

Operations, Senior

2.5 hr

Customer Support, Senior

2.5 hr

External Meetings

60% more External meetings vs. Operations, Senior

Operations, Senior

0.5 hr

Customer Support, Senior

0.8 hr

Other Related Benchmarks

Customer Support, Executive vs. Operations, Executive

Customer Support, Director vs. Operations, Director

Customer Support, Entry vs. Operations, Entry

Customer Support, Manager vs. Operations, Manager

Customer Support, Mid vs. Operations, Mid