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Operations, Director

vs.

Customer Support, Director

Focus Time

7% more Focus time vs. Operations, Director

Operations, Director

9.5 hr

Customer Support, Director

10.2 hr

Meetings

3% less Meetings vs. Operations, Director

Operations, Director

16.9 hr

Customer Support, Director

16.3 hr

Fragmented Time

6% more Fragmented time vs. Operations, Director

Operations, Director

6.1 hr

Customer Support, Director

6.5 hr

One-on-One Meetings

7% more One-on-One vs. Operations, Director

Operations, Director

1.8 hr

Customer Support, Director

1.9 hr

Adhoc Meetings

17% less Adhoc meetings vs. Operations, Director

Operations, Director

4.3 hr

Customer Support, Director

3.7 hr

Team sync Meetings

4% more Team syncs vs. Operations, Director

Operations, Director

3.0 hr

Customer Support, Director

3.1 hr

External Meetings

4% less External meetings vs. Operations, Director

Operations, Director

1.6 hr

Customer Support, Director

1.6 hr

Other Related Benchmarks

Customer Support, Executive vs. Operations, Executive

Customer Support, Entry vs. Operations, Entry

Customer Support, Manager vs. Operations, Manager

Customer Support, Senior vs. Operations, Senior

Customer Support, Mid vs. Operations, Mid