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Business Operations, Mid

vs.

Customer Success, Mid

Focus Time

83% more Focus time vs. Business Operations, Mid

Business Operations, Mid

12.8 hr

Customer Success, Mid

23.5 hr

Meetings

100% less Meetings vs. Business Operations, Mid

Business Operations, Mid

15.0 hr

Customer Success, Mid

7.5 hr

Fragmented Time

29% less Fragmented time vs. Business Operations, Mid

Business Operations, Mid

5.5 hr

Customer Success, Mid

4.3 hr

One-on-One Meetings

287% less One-on-One vs. Business Operations, Mid

Business Operations, Mid

1.0 hr

Customer Success, Mid

0.3 hr

Adhoc Meetings

126% less Adhoc meetings vs. Business Operations, Mid

Business Operations, Mid

3.5 hr

Customer Success, Mid

1.6 hr

Team sync Meetings

13% less Team syncs vs. Business Operations, Mid

Business Operations, Mid

2.2 hr

Customer Success, Mid

1.9 hr

External Meetings

653% less External meetings vs. Business Operations, Mid

Business Operations, Mid

1.9 hr

Customer Success, Mid

0.3 hr

Other Related Benchmarks

Customer Success, Executive vs. Business Operations, Executive

Customer Success, Director vs. Business Operations, Director

Customer Success, Entry vs. Business Operations, Entry

Customer Success, Manager vs. Business Operations, Manager

Customer Success, Senior vs. Business Operations, Senior