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Business Operations, Director

vs.

Customer Success, Director

Focus Time

26% less Focus time vs. Business Operations, Director

Business Operations, Director

12.8 hr

Customer Success, Director

10.2 hr

Meetings

9% more Meetings vs. Business Operations, Director

Business Operations, Director

15.0 hr

Customer Success, Director

16.3 hr

Fragmented Time

18% more Fragmented time vs. Business Operations, Director

Business Operations, Director

5.5 hr

Customer Success, Director

6.5 hr

One-on-One Meetings

98% more One-on-One vs. Business Operations, Director

Business Operations, Director

1.0 hr

Customer Success, Director

1.9 hr

Adhoc Meetings

5% more Adhoc meetings vs. Business Operations, Director

Business Operations, Director

3.5 hr

Customer Success, Director

3.7 hr

Team sync Meetings

44% more Team syncs vs. Business Operations, Director

Business Operations, Director

2.2 hr

Customer Success, Director

3.1 hr

External Meetings

22% less External meetings vs. Business Operations, Director

Business Operations, Director

1.9 hr

Customer Success, Director

1.6 hr

Other Related Benchmarks

Customer Success, Executive vs. Business Operations, Executive

Customer Success, Entry vs. Business Operations, Entry

Customer Success, Manager vs. Business Operations, Manager

Customer Success, Senior vs. Business Operations, Senior

Customer Success, Mid vs. Business Operations, Mid