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Customer Support, Mid

vs.

Customer Success, Mid

Focus Time

0% less Focus time vs. Customer Support, Mid

Customer Support, Mid

23.5 hr

Customer Success, Mid

23.5 hr

Meetings

0% less Meetings vs. Customer Support, Mid

Customer Support, Mid

7.5 hr

Customer Success, Mid

7.5 hr

Fragmented Time

0% less Fragmented time vs. Customer Support, Mid

Customer Support, Mid

4.3 hr

Customer Success, Mid

4.3 hr

One-on-One Meetings

0% less One-on-One vs. Customer Support, Mid

Customer Support, Mid

0.3 hr

Customer Success, Mid

0.3 hr

Adhoc Meetings

0% less Adhoc meetings vs. Customer Support, Mid

Customer Support, Mid

1.6 hr

Customer Success, Mid

1.6 hr

Team sync Meetings

0% less Team syncs vs. Customer Support, Mid

Customer Support, Mid

1.9 hr

Customer Success, Mid

1.9 hr

External Meetings

0% less External meetings vs. Customer Support, Mid

Customer Support, Mid

0.3 hr

Customer Success, Mid

0.3 hr

Other Related Benchmarks

Customer Success, Executive vs. Customer Support, Executive

Customer Success, Director vs. Customer Support, Director

Customer Success, Entry vs. Customer Support, Entry

Customer Success, Manager vs. Customer Support, Manager

Customer Success, Senior vs. Customer Support, Senior