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Customer Support, Entry

vs.

Customer Success, Entry

Focus Time

0% less Focus time vs. Customer Support, Entry

Customer Support, Entry

10.2 hr

Customer Success, Entry

10.2 hr

Meetings

0% less Meetings vs. Customer Support, Entry

Customer Support, Entry

16.3 hr

Customer Success, Entry

16.3 hr

Fragmented Time

0% less Fragmented time vs. Customer Support, Entry

Customer Support, Entry

6.5 hr

Customer Success, Entry

6.5 hr

One-on-One Meetings

0% less One-on-One vs. Customer Support, Entry

Customer Support, Entry

1.9 hr

Customer Success, Entry

1.9 hr

Adhoc Meetings

0% less Adhoc meetings vs. Customer Support, Entry

Customer Support, Entry

3.7 hr

Customer Success, Entry

3.7 hr

Team sync Meetings

0% less Team syncs vs. Customer Support, Entry

Customer Support, Entry

3.1 hr

Customer Success, Entry

3.1 hr

External Meetings

0% less External meetings vs. Customer Support, Entry

Customer Support, Entry

1.6 hr

Customer Success, Entry

1.6 hr

Other Related Benchmarks

Customer Success, Executive vs. Customer Support, Executive

Customer Success, Director vs. Customer Support, Director

Customer Success, Manager vs. Customer Support, Manager

Customer Success, Senior vs. Customer Support, Senior

Customer Success, Mid vs. Customer Support, Mid