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Operations, Director

vs.

Customer Success, Director

Focus Time

7% more Focus time vs. Operations, Director

Operations, Director

9.5 hr

Customer Success, Director

10.2 hr

Meetings

3% less Meetings vs. Operations, Director

Operations, Director

16.9 hr

Customer Success, Director

16.3 hr

Fragmented Time

6% more Fragmented time vs. Operations, Director

Operations, Director

6.1 hr

Customer Success, Director

6.5 hr

One-on-One Meetings

7% more One-on-One vs. Operations, Director

Operations, Director

1.8 hr

Customer Success, Director

1.9 hr

Adhoc Meetings

17% less Adhoc meetings vs. Operations, Director

Operations, Director

4.3 hr

Customer Success, Director

3.7 hr

Team sync Meetings

4% more Team syncs vs. Operations, Director

Operations, Director

3.0 hr

Customer Success, Director

3.1 hr

External Meetings

4% less External meetings vs. Operations, Director

Operations, Director

1.6 hr

Customer Success, Director

1.6 hr

Other Related Benchmarks

Customer Success, Executive vs. Operations, Executive

Customer Success, Entry vs. Operations, Entry

Customer Success, Manager vs. Operations, Manager

Customer Success, Senior vs. Operations, Senior

Customer Success, Mid vs. Operations, Mid