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Customer Success, Mid

vs.

Business Operations, Mid

Focus Time

83% less Focus time vs. Customer Success, Mid

Customer Success, Mid

23.5 hr

Business Operations, Mid

12.8 hr

Meetings

100% more Meetings vs. Customer Success, Mid

Customer Success, Mid

7.5 hr

Business Operations, Mid

15.0 hr

Fragmented Time

29% more Fragmented time vs. Customer Success, Mid

Customer Success, Mid

4.3 hr

Business Operations, Mid

5.5 hr

One-on-One Meetings

287% more One-on-One vs. Customer Success, Mid

Customer Success, Mid

0.3 hr

Business Operations, Mid

1.0 hr

Adhoc Meetings

126% more Adhoc meetings vs. Customer Success, Mid

Customer Success, Mid

1.6 hr

Business Operations, Mid

3.5 hr

Team sync Meetings

13% more Team syncs vs. Customer Success, Mid

Customer Success, Mid

1.9 hr

Business Operations, Mid

2.2 hr

External Meetings

653% more External meetings vs. Customer Success, Mid

Customer Success, Mid

0.3 hr

Business Operations, Mid

1.9 hr

Other Related Benchmarks

Business Operations, Executive vs. Customer Success, Executive

Business Operations, Director vs. Customer Success, Director

Business Operations, Entry vs. Customer Success, Entry

Business Operations, Manager vs. Customer Success, Manager

Business Operations, Senior vs. Customer Success, Senior