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Engineering, Mid

vs.

Customer Success, Mid

Focus Time

6% more Focus time vs. Engineering, Mid

Engineering, Mid

22.2 hr

Customer Success, Mid

23.5 hr

Meetings

24% less Meetings vs. Engineering, Mid

Engineering, Mid

9.3 hr

Customer Success, Mid

7.5 hr

Fragmented Time

41% less Fragmented time vs. Engineering, Mid

Engineering, Mid

6.0 hr

Customer Success, Mid

4.3 hr

One-on-One Meetings

0% less One-on-One vs. Engineering, Mid

Engineering, Mid

0.3 hr

Customer Success, Mid

0.3 hr

Adhoc Meetings

37% less Adhoc meetings vs. Engineering, Mid

Engineering, Mid

2.1 hr

Customer Success, Mid

1.6 hr

Team sync Meetings

94% less Team syncs vs. Engineering, Mid

Engineering, Mid

3.7 hr

Customer Success, Mid

1.9 hr

External Meetings

0% less External meetings vs. Engineering, Mid

Engineering, Mid

0.3 hr

Customer Success, Mid

0.3 hr

Other Related Benchmarks

Customer Success, Executive vs. Engineering, Executive

Customer Success, Director vs. Engineering, Director

Customer Success, Entry vs. Engineering, Entry

Customer Success, Manager vs. Engineering, Manager

Customer Success, Senior vs. Engineering, Senior