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Marketing, Mid

vs.

Customer Success, Mid

Focus Time

22% more Focus time vs. Marketing, Mid

Marketing, Mid

19.3 hr

Customer Success, Mid

23.5 hr

Meetings

23% less Meetings vs. Marketing, Mid

Marketing, Mid

9.3 hr

Customer Success, Mid

7.5 hr

Fragmented Time

32% less Fragmented time vs. Marketing, Mid

Marketing, Mid

5.6 hr

Customer Success, Mid

4.3 hr

One-on-One Meetings

100% less One-on-One vs. Marketing, Mid

Marketing, Mid

0.5 hr

Customer Success, Mid

0.3 hr

Adhoc Meetings

51% less Adhoc meetings vs. Marketing, Mid

Marketing, Mid

2.3 hr

Customer Success, Mid

1.6 hr

Team sync Meetings

13% less Team syncs vs. Marketing, Mid

Marketing, Mid

2.2 hr

Customer Success, Mid

1.9 hr

External Meetings

300% less External meetings vs. Marketing, Mid

Marketing, Mid

1.0 hr

Customer Success, Mid

0.3 hr

Other Related Benchmarks

Customer Success, Executive vs. Marketing, Executive

Customer Success, Director vs. Marketing, Director

Customer Success, Entry vs. Marketing, Entry

Customer Success, Manager vs. Marketing, Manager

Customer Success, Senior vs. Marketing, Senior