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Product, Mid

vs.

Customer Support, Mid

Focus Time

88% more Focus time vs. Product, Mid

Product, Mid

12.5 hr

Customer Support, Mid

23.5 hr

Meetings

97% less Meetings vs. Product, Mid

Product, Mid

14.8 hr

Customer Support, Mid

7.5 hr

Fragmented Time

71% less Fragmented time vs. Product, Mid

Product, Mid

7.3 hr

Customer Support, Mid

4.3 hr

One-on-One Meetings

167% less One-on-One vs. Product, Mid

Product, Mid

0.7 hr

Customer Support, Mid

0.3 hr

Adhoc Meetings

158% less Adhoc meetings vs. Product, Mid

Product, Mid

4.0 hr

Customer Support, Mid

1.6 hr

Team sync Meetings

119% less Team syncs vs. Product, Mid

Product, Mid

4.2 hr

Customer Support, Mid

1.9 hr

External Meetings

247% less External meetings vs. Product, Mid

Product, Mid

0.9 hr

Customer Support, Mid

0.3 hr

Other Related Benchmarks

Customer Support, Executive vs. Product, Executive

Customer Support, Director vs. Product, Director

Customer Support, Entry vs. Product, Entry

Customer Support, Manager vs. Product, Manager

Customer Support, Senior vs. Product, Senior