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Business Operations, Mid

vs.

Customer Support, Mid

Focus Time

83% more Focus time vs. Business Operations, Mid

Business Operations, Mid

12.8 hr

Customer Support, Mid

23.5 hr

Meetings

100% less Meetings vs. Business Operations, Mid

Business Operations, Mid

15.0 hr

Customer Support, Mid

7.5 hr

Fragmented Time

29% less Fragmented time vs. Business Operations, Mid

Business Operations, Mid

5.5 hr

Customer Support, Mid

4.3 hr

One-on-One Meetings

287% less One-on-One vs. Business Operations, Mid

Business Operations, Mid

1.0 hr

Customer Support, Mid

0.3 hr

Adhoc Meetings

126% less Adhoc meetings vs. Business Operations, Mid

Business Operations, Mid

3.5 hr

Customer Support, Mid

1.6 hr

Team sync Meetings

13% less Team syncs vs. Business Operations, Mid

Business Operations, Mid

2.2 hr

Customer Support, Mid

1.9 hr

External Meetings

653% less External meetings vs. Business Operations, Mid

Business Operations, Mid

1.9 hr

Customer Support, Mid

0.3 hr

Other Related Benchmarks

Customer Support, Executive vs. Business Operations, Executive

Customer Support, Director vs. Business Operations, Director

Customer Support, Entry vs. Business Operations, Entry

Customer Support, Manager vs. Business Operations, Manager

Customer Support, Senior vs. Business Operations, Senior