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Customer Success, Mid

vs.

Customer Support, Mid

Focus Time

0% less Focus time vs. Customer Success, Mid

Customer Success, Mid

23.5 hr

Customer Support, Mid

23.5 hr

Meetings

0% less Meetings vs. Customer Success, Mid

Customer Success, Mid

7.5 hr

Customer Support, Mid

7.5 hr

Fragmented Time

0% less Fragmented time vs. Customer Success, Mid

Customer Success, Mid

4.3 hr

Customer Support, Mid

4.3 hr

One-on-One Meetings

0% less One-on-One vs. Customer Success, Mid

Customer Success, Mid

0.3 hr

Customer Support, Mid

0.3 hr

Adhoc Meetings

0% less Adhoc meetings vs. Customer Success, Mid

Customer Success, Mid

1.6 hr

Customer Support, Mid

1.6 hr

Team sync Meetings

0% less Team syncs vs. Customer Success, Mid

Customer Success, Mid

1.9 hr

Customer Support, Mid

1.9 hr

External Meetings

0% less External meetings vs. Customer Success, Mid

Customer Success, Mid

0.3 hr

Customer Support, Mid

0.3 hr

Other Related Benchmarks

Customer Support, Executive vs. Customer Success, Executive

Customer Support, Director vs. Customer Success, Director

Customer Support, Entry vs. Customer Success, Entry

Customer Support, Manager vs. Customer Success, Manager

Customer Support, Senior vs. Customer Success, Senior