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Software Engineering, Mid

vs.

Customer Support, Mid

Focus Time

6% more Focus time vs. Software Engineering, Mid

Software Engineering, Mid

22.2 hr

Customer Support, Mid

23.5 hr

Meetings

24% less Meetings vs. Software Engineering, Mid

Software Engineering, Mid

9.3 hr

Customer Support, Mid

7.5 hr

Fragmented Time

41% less Fragmented time vs. Software Engineering, Mid

Software Engineering, Mid

6.0 hr

Customer Support, Mid

4.3 hr

One-on-One Meetings

0% less One-on-One vs. Software Engineering, Mid

Software Engineering, Mid

0.3 hr

Customer Support, Mid

0.3 hr

Adhoc Meetings

37% less Adhoc meetings vs. Software Engineering, Mid

Software Engineering, Mid

2.1 hr

Customer Support, Mid

1.6 hr

Team sync Meetings

94% less Team syncs vs. Software Engineering, Mid

Software Engineering, Mid

3.7 hr

Customer Support, Mid

1.9 hr

External Meetings

0% less External meetings vs. Software Engineering, Mid

Software Engineering, Mid

0.3 hr

Customer Support, Mid

0.3 hr

Other Related Benchmarks

Customer Support, Executive vs. Software Engineering, Executive

Customer Support, Director vs. Software Engineering, Director

Customer Support, Entry vs. Software Engineering, Entry

Customer Support, Manager vs. Software Engineering, Manager

Customer Support, Senior vs. Software Engineering, Senior