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Sales, Mid

vs.

Customer Support, Mid

Focus Time

41% more Focus time vs. Sales, Mid

Sales, Mid

16.6 hr

Customer Support, Mid

23.5 hr

Meetings

43% less Meetings vs. Sales, Mid

Sales, Mid

10.8 hr

Customer Support, Mid

7.5 hr

Fragmented Time

47% less Fragmented time vs. Sales, Mid

Sales, Mid

6.3 hr

Customer Support, Mid

4.3 hr

One-on-One Meetings

100% less One-on-One vs. Sales, Mid

Sales, Mid

0.5 hr

Customer Support, Mid

0.3 hr

Adhoc Meetings

61% less Adhoc meetings vs. Sales, Mid

Sales, Mid

2.5 hr

Customer Support, Mid

1.6 hr

Team sync Meetings

22% less Team syncs vs. Sales, Mid

Sales, Mid

2.3 hr

Customer Support, Mid

1.9 hr

External Meetings

447% less External meetings vs. Sales, Mid

Sales, Mid

1.4 hr

Customer Support, Mid

0.3 hr

Other Related Benchmarks

Customer Support, Executive vs. Sales, Executive

Customer Support, Director vs. Sales, Director

Customer Support, Entry vs. Sales, Entry

Customer Support, Manager vs. Sales, Manager

Customer Support, Senior vs. Sales, Senior