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Customer Support, Mid
vs.
Customer Support, Senior
Focus Time
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30% less Focus time vs. Customer Support, Mid
Customer Support, Mid
23.5 hr
18.1 hr
Meetings
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32% more Meetings vs. Customer Support, Mid
Customer Support, Mid
7.5 hr
9.9 hr
Fragmented Time
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29% more Fragmented time vs. Customer Support, Mid
Customer Support, Mid
4.3 hr
5.5 hr
One-on-One Meetings
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100% more One-on-One vs. Customer Support, Mid
Customer Support, Mid
0.3 hr
0.5 hr
Adhoc Meetings
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27% more Adhoc meetings vs. Customer Support, Mid
Customer Support, Mid
1.6 hr
2.0 hr
Team sync Meetings
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28% more Team syncs vs. Customer Support, Mid
Customer Support, Mid
1.9 hr
2.5 hr
External Meetings
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220% more External meetings vs. Customer Support, Mid
Customer Support, Mid
0.3 hr
0.8 hr
Other Related Benchmarks
Customer Support, Executive vs. Customer Support, Executive
Customer Support, Director vs. Customer Support, Director
Customer Support, Entry vs. Customer Support, Entry