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Customer Success, Mid
vs.
Operations, Mid
Focus Time
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17% less Focus time vs. Customer Success, Mid
Customer Success, Mid
23.5 hr
20.1 hr
Meetings
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27% more Meetings vs. Customer Success, Mid
Customer Success, Mid
7.5 hr
9.5 hr
Fragmented Time
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32% more Fragmented time vs. Customer Success, Mid
Customer Success, Mid
4.3 hr
5.6 hr
One-on-One Meetings
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47% more One-on-One vs. Customer Success, Mid
Customer Success, Mid
0.3 hr
0.4 hr
Adhoc Meetings
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61% more Adhoc meetings vs. Customer Success, Mid
Customer Success, Mid
1.6 hr
2.5 hr
Team sync Meetings
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23% more Team syncs vs. Customer Success, Mid
Customer Success, Mid
1.9 hr
2.4 hr
External Meetings
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47% more External meetings vs. Customer Success, Mid
Customer Success, Mid
0.3 hr
0.4 hr
Other Related Benchmarks
Operations, Executive vs. Customer Success, Executive
Operations, Director vs. Customer Success, Director
Operations, Entry vs. Customer Success, Entry